Privacy Policy
1. Scope and Data Controller
This policy applies to the websites accessible at www.landhaus-saanen.ch. Please note that this website may contain links to other websites, which may have different privacy policies.
Name and Address of the Data Controller:
Hotel Landhaus Saanen
Hotel / Restaurant
Dorfstrasse 74
3792 Saanen
Phone: +41 33 748 40 40
Email: info@landhaus-saanen.ch
As we continue to improve our services and website, updates to this privacy policy may become necessary. In such cases, we will inform you in advance and, where appropriate, request your separate consent.
2. Collected Data
2.1 General Data Collection
The Hotel Landhaus website collects general data with each visit, which is stored in the server’s log files. The following data is collected:
•IP address
•Date and time of request
•Time zone difference from GMT
•Requested content
•Access status/http status code
•Data volume transferred
•Referring website
•Browser (including language and version)
•Operating system
No specific person is associated with these data. Collection of this information is technically necessary to display the website and ensure its stability and security. The legal basis is Art. 6 (1) lit. f of the GDPR or Art. 13 (1) of the Swiss Federal Data Protection Act (DSG).
2.2 Contact Form
Our website includes a contact form that you can use to reach us. Data entered into the contact form is transmitted securely (SSL encryption) and stored for processing or contacting purposes. These data are not shared with third parties. The legal basis is Art. 6 (1) lit. b of the GDPR or Art. 13 (1) DSG.
2.3 Booking/Voucher Orders
When you make bookings or place voucher orders through our website, certain personal data, as indicated in the form, is required. This data is used solely for processing your booking or order. Your data may be shared with external service providers (e.g., payment processing) who are obliged to handle your data confidentially and only on our behalf. The legal basis is Art. 6 (1) lit. b of the GDPR or Art. 13 (1) DSG.
3. Cookies
Our website uses cookies—small text files that are stored on your computer and can be retrieved later. Cookies enable you to log into our services and personalize your experience. Information collected by cookies includes your IP address, visit time and duration, number of visits, form usage, search settings, display preferences, and website favorites settings. The duration of cookie storage varies. Each website access and file retrieval is logged. The legal basis is Art. 6 (1) lit. f of the GDPR or Art. 13 (1) DSG.
You can prevent cookies by adjusting your browser settings, which may, however, limit some website functions.
4. Web Tracking
Our websites use Google Analytics (with integrated Google Optimize), a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to analyze website usage. Data generated by the cookies, including your IP address, is transferred to a Google server in the USA and stored there. Google may share this information with third parties if legally required or if third parties process data on Google’s behalf. The legal basis is Art. 6 (1) lit. f of the GDPR or Art. 13 (1) DSG.
You can prevent data collection by downloading and installing a browser plugin: Google Opt-Out Plugin.
Google is certified under the Privacy Shield, guaranteeing compliance with European data protection laws (Privacy Shield Certificate). More information is available in Google’s Privacy Policy: Google Privacy Policy.
5. Social Media Plugins
We currently use social media plugins as shown in the table below. Using a two-click solution, no personal data is shared with plugin providers upon initial website access. Only when you activate the plugin by clicking on it will data be transferred to the plugin provider, including data specified in Section 2. The provider uses this data for advertising, market research, and personalized website design purposes. The legal basis is Art. 6 (1) lit. f of the GDPR or Art. 13 (1) DSG.
We do not control the data collection or processing by plugin providers, who are subject to their own privacy policies. For more information on data collection and processing by plugin providers, refer to the privacy policies of YouTube, Facebook, Twitter, Instagram, and Pinterest.
6. Google Maps
Our website uses a Google Maps plugin by Google Inc. By using Google Maps, information about your use of this site (including your IP address) is transferred to and stored on a Google server in the USA. We have no knowledge of or influence on the data transmitted. Disabling JavaScript in your browser prevents Google Maps from loading. The legal basis is Art. 6 (1) lit. f of the GDPR or Art. 13 (1) DSG. For more details, see Google’s terms of use and privacy policies for Google Maps.
7. Newsletter
With your consent, you may subscribe to our newsletter to receive information about current offers. We use a double opt-in process, meaning we will email you after registration to confirm your subscription. Required data includes your title, last name, and email address. The legal basis is Art. 6 (1) lit. a of the GDPR or Art. 13 (1) DSG. You can unsubscribe at any time by clicking the link in each newsletter email or by contacting us.
8. Your Rights
Regarding your personal data, you have the right to:
•Access,
•Rectification or deletion,
•Restriction of processing,
•Objection to processing,
•Data portability,
•File a complaint with a data protection supervisory authority.
If any data processing on our website is based on your consent, you can revoke this consent at any time without giving reasons. Send revocations to the data controller via the contact information in Section 1.
9. Disclaimer
Our websites contain links to third-party content. We have no control over this content or data processing by third parties, which is subject to their own privacy policies. We assume no liability for third-party content or processing practices.
